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Data protection

1The collecting of personal information

When you creat your client account and place an order on the site www.spartoo.co.uk, SPARTOO SAS collects personal data about you. The responsible party for the collection of this data is the company SPARTOO SAS, a joint stock company registered with the RCS Grenoble under the number 489 895 821, whose office is located at 16 rue Henri Barbusse 38100 Grenoble (hereafter known as : SPARTOO). The term "personal data" refers to any data that identifies an individual including name, phone number, date of birth, email address, postal address and any other information that you choose to communicate to SPARTOO about yourself. To fight against fraud (examples listed below under points 2 and 3), SPARTOO is also likely to retain information relating to transactions on the site, including a truncated portion of credit card numbers used for such transactions as well as the expiry date.

2The purpose of collection personal information

Your personal data is collection for one or more of the following purposes :
(I)manage your orders on the site,
(II)develop business statistics, conduct market and behavior studies,
(III)build and manage sales leads, including particularly technical operations such as standardisation, optimisation and duplication,
(IV)perform customer management operations,
(V)select customers for sales leads or promotions,
(VI)send promotional information from SPARTOO. You can unsubscribe at any time to these offers by clicking on the link provided for this purpose at the bottom of the email concerned,
(VII)comply with our legal and regulatory obligations,
(VIII)fight against fraud in the conditions defined below in point 3.

3Fighting against fraud

To fight against fraud, SPARTOO has put a device into place that applies exclusion lists, which may lead to :
(I)Asking you, in order to complete the transaction, to provide certain pieces of identity following payment, in the case that an automatic alarm was triggered by information in your order.
(II)Cancellation of your order if your client account has already been used to commit fraud.

4Recipients of collection information

SPARTOO's policy is not to sell any information about it's customers to third parties for commercial purposes. Only our company and our contracted partners for order processing have access to the information you provide us. The categories of persons who have access to your personal data in SPARTOO are within the limits of their respective duties, the sales department, administrative services, technical services and monitoring agencies (auditor, internal quality control procedures, etc). Recipients of your personal information may also include public bodies in order to meet legal obligations such as court officers, public officers and debt collection agencies.

5Retention time of personal information

The information that we collect is stored for time starting from the last transaction you have placed on the Site, or from the last update to your customer account and, with your explicit agreement, the box "memorise" which signifies that you have authorised SPARTOO to conserve your payment information to simplify future payments. The three digit security code is systematically erased after each transaction.

6Security

We advise you to take every precaution to protect the security of your personal information and particularly, to prevent it from being distorted, damaged or that unauthorised parties have access to it.

7Cookies

To better serve you, we measure the number of pages viewed, the number of visits, as well as the frequency of returning visitor activity on the site. For this purpose, we use a technology called "cookies." A cookie does not allow us to identify you. Generally, it records information about the navigation of your computer on our site (the pages you visited, the date and time of visit, etc.) that we can consult during your subsequent visits.
Data collected by cookies is solely and strictly for internal use and will not be passed to third parties. The use of cookies, whether ours or a third party, which are not required to operate the site will require express consent from yourself. You can give your consent or object to use the cookies by configuring your browser appropriately. Refer to the user's guide for your browser to do this.
Some cookies called "advertising cookies" enable us to track and record your nativation and remember products seen; then, within a maximum delay of 90 days, present marketing banners to you that are related, or not, to your past navigation. These cookies are linked to your internet profile, but do not identify you. If you do not or no longer wish to receive these "advertising cookies," click on the link below. :

Disactivate advertising cookies on my profile

8Consent

When you choose to communicate your personal information to the site, you expressly give your consent to the collection and use of your personal information in compliance with what has been stated in this charter and current laws.

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