monday - friday : 8am - 5pm
1 - Select a subject from the list below
2 - Select the question and view the answers provided
1- How can I return one or more products?
2- Delivery options for Partner Products
3- When will my order be delivered?
4- My password doesn’t work
5- I did not follow the return procedure, when will my return be processed?
6- How do I amend my order?
7- How to use a credit note
8- How long do I have to return an item?
9- How will I be refunded?
10- How long will it take to receive my exchange?
Current offers: All offers are valid while stocks last. Non refundable (except for withdrawal right) and non combinable with other ongoing promotions.
Brands excluded from our promotions:
Spartoo promotional codes are not valid on the following brands: Sendra Boots, Samsonite, Red Wing
- Spartoo promotional codes are not valid on products marked "Partner Product"
- Delivery and returns may not be free of charge for products marked "Partner Product"
From January 11, 8 am until February 21, 2017 on a selection of items, valid while stocks last.
Offer valid until midnight on Sunday 09 April on the products of the selection, while stocks last.