I ordered a nice Diesel t-shirt in a size XS as I know they come up slightly bigger. However, when I received my order the XS measured in at a 43" chest - hence way too big! Other than that, I can't fault the company as they were efficient in how they handled my order and the delivery (plus free returns!)
Used Spartoo for the first time to buy some shoes, when placing the order, was told it would be approx 3 days, next day (Sat) got woken up out of bed with my delivery...cant have better customer service than that!
Spartoo has an excellent selection and excellent customer service. I received a box from them that was half crushed in shipping, torn open, and missing an expensive bag (not their fault- I've seen how ups handles their boxes!) They quickly resolved the situation in a friendly and professional manner. Shipping is fast (3 days!)and free, returns are easy, and they genuinely care about having happy customers. They also have a panel you can join that helps them collect marketing info- every month participants are entered into a draw for a voucher- £85-100! I can say that they are actually awarding it to people because I won once! So join the panel! They have a point system for purchases that's awesome- I can't recall exactly how it works but you get points for every purchase than become a little bit of cash to use on future purchases). Reviews are important and can be helpful when you're trying to decide between two pairs of shoes, or determine which size you should get in a new brand. The staff is very helpful and knowledgeable with that as well, and you can online chat with them (major plus!), but customer reviews are unbiased. Overall I'm pleased to order from them--get your shoes at Spartoo or their UK online shop Rubbersole.
I recently ordered off Spartoo for my vans old school shoes in black. I was pleasantly surprised to find that this shoe was cheaper on this site than any other. As well as this delivery was free which was excellent and came as expected on time. I will continue shopping with spartoo in the future. Great site.
Excellent delivery service, even though it was Easter, I got my sandals delivered in a matter of days. Will definitely be using them again. Thanks
First time I'd used this company. I placed an order with them over the bank holiday weekend, & it took them just 3 days to deliver the item. The said item arrived as described, & in good condition & fits perfectly. I would definitely recommend them & will use them again very pleased.
You Have so much choice with Spartoo, It's very easy to shop online. I brought some very cool diesel trainers they were delivered in 3 working days as promised and with no hiccups or problems.I recommend them to everyone. Thumbs up.
Absolute bargain for a pair of Ash Bowie trainers. Arrived next day on a bank holiday - really good and quick service! Shoes exactly as described, size 36 - fit perfectly. Very pleased.
Absolutely something that is hard to find and as I'm a big kipling collector. This is awesome and something I love to wear too ... brilliant quality and absolutely brilliant price 100 %
I ordered a pair of shoes from spartoo and was amazed at how quickly they were delivered! I have ordered before from this website and will be ordering again in the future,excellent service and by the way the shoes are stunning!
They were able to process an exchange with just the proof of postage reference number. Nice service over the phone, kind and apologetic for their distributor mistake.
Chose these turquoise converse for a splash of colour on the groom and best men at our wedding. They look great - really nice bright greeny-blue turquoise and arrived really quickly. Can't wait to see them on the day!
Ordered 3 pairs of shoes. One pair in size 41 box were only size 38 !! Other 2 pairs of 41 came up rather too big, due I suspect to style. Telephoned helpline. Most helpful. Immediately despatched replacements as soon as I rang with "proof of posting" details. Gave me a generous discount refund by way of apology. Still waiting for new parcel which as it is end of week will arrive Monday. So far so pleased!
I have used Spartoo 3 times now and I am absolutely delighted with the service I have received. The prices are great and the FREE delivery service is second to none. I was kept up to date with the tracking of my parcels and received emails advising of updates then checking that I was 100% happy with my purchase.They regularly offer special deals to customers and even offer a loyalty scheme. I cannot rate this company highly enough.
Ordered a pair of shoes lunchtime 24/03/15 and they were delivered at 8.30 am on 25/03/15. It doesn't get any better than that. Great product at a good price and free delivery. Will definitely use Spartoo again.
I recently received my purse, and I am very happy with it. It has so many compartments for my cards, notes and change which I was looking for. I also received the goods in the time that the company specified, that was within three working days.
Never used Spartoo before but the trainers were advertised at a really good price and I decided to buy. I wasn't expecting 24hr delivery but that's what my order was despatched under, I placed the order and paid at 12-45pm and the following morning at 7-40am they arrived! Well packed, just as I'd ordered, super fast delivery, very very impressed.
Excellent customer service with up to date emails with tracking info. Quality items at very reasonable prices. Definitely use for all my footwear now I've found Spartoo. Keep up the great work.
Item was shipped quickly but unfortunately the manufacturers colour description was not all that accurate. The return process was painless and efficient albeit I had to pay return postage but I was aware of that.
The goods arrived promptly after ordering, unfortunately they did not fit but was able to exchange for a smaller size, customer service was most helpful and once the original goods were received back the exchange size was received again very quickly.
I was very impressed with my leather wedge boots, they are fantastic quality, really comfortable. Real value for money. I will definitely be using this service again and the Customer Service was first rate, as soon as I placed my order I received a confirmation e-mail, then a tracking e-mail and my boots were delivered the day after my order. Fantastic Service!
My first shopping experience with Spartoo but will not be my last. Placing the order was easy, communication regarding order processing & delivery was excellent and i received the order within 48hrs with free delivery. What's not to like?
Wow! Received my first order from Spartoo yesterday, having ordered a pair of shoes the day before. I didn't need to use the free returns service, but overall, this site is so much better than do many other online shops I've used before. Great product, great price, speedy delivery! This is Internet shopping at its finest. Thank you Spartoo!
No pro sports with this firm, prompt & efficient service, parcel could be packed simpler & smaller on this item, which is not a delicate item.But thumbs up !
The service from Spartoo is great. the customer service people are lovely and the delivery speed is handy.Being a man with larger feet, I find it easy to get the shoes I want, in the size I need.I would recommend it to anyone.
I bought a pair of shoes and the option to pay in 3 instalments is really helpful also the free next day delivery is just a bonus would definitely recommend this site :-)
I saw these boots while shopping in town unfortunately they were unavailable in my size. I checked online but could not find anyone who had my size until I found Spartoo. The boots were delivered within 5 days for free.
Fantastic! brilliant service, fast, efficient, updates via regular emails as to the process of items purchased. Great returns service. the shoes I'd ordered were too big, so easily returned & a quick return with a smaller size, no fuss or hassle. would 100% recommend spartoo.
I loved shopping at Spartoo - there are so many brands to choose from, and many in the sales or with discounts. I love the details they provide about each brand and shoe and the different ways you can view each shoe, including close-ups etc. Great that the postage is free too - I would recommend Spartoo to everyone!
I can recommend anybody to buy from this website.I ordered on Sunday and my shoes were delivered on Tuesday with free post and packing Well done 5 stars every time.
Hi Katie I’m very impressed with your service. I only ordered my Croc shoes at 11am yesterday and they arrived a just few minutes ago. Superb ordering and delivery speed. Thank you. I will certainly be using your company again.
I stumbled across Spartoo while online searching for boots one day. The service is fantastic, choice of styles is very good, next day free delivery and free returns with no quibbles. I would and have recommended Spartoo to my friends and family and will definitely use them again in the future.
I ordered the item on Saturday, have had two or three emails confirming the order and telling me it has been despatched. I am not expecting it for another ten days so this is all too premature.I will award five stars for enthusiasm.
I ordered my shoes on a Monday evening (after 2 pm) and I got them on a Thursday morning (8 am). The service is perfect and the quality of the products is 5-star!
Very efficient and speedy process and delivery of my order. Good communication throughout. Clear, simple instructions to follow in case of a refund which is free.Generally I'm very impressed.
This is only my 2nd order.The first I placed was for a bag which I could NOT get cheaper anywhere - and imagine free delivery all the way from France too! This order arrived on the 3rd day as promised after my order was placed - superb.I also received a £10 off voucher when spending £50 or more for placing my 1st order - I like that even more, and needless to say I am now waiting for my second order to be delivered, and YES!! again I have received a further £10 off voucher for my next order over £50 - who else does that?I Love Spartoo and have told all my family and friends to give them a try!
Top class service, can't do better than good prices, free delivery , returns, excellent customer services. Used a few times and would use again and again
I'm really impressed with this clothing outlet. I have bought several items and they always keep in touch with me as to when they are dispatched.Choice and quality is good and prices are reasonable. The returns system is straightforward with no fuss. Thank you Spartoo.
After reading a few dodgy reviews about this website I was sceptical. I ordered 3 items from them, returning one due to personal taste. The company has been fast with responses, knocked 30% of the price of an item when I found it cheaper on another site, and have a seamless return process. Highly recommended. I will buy again from Spartoo for sure.
Fantastic boots at a fantastic price, really well made, and so comfortable so highly delighted. I would recommend Spartoo highly, very quick delivery > I will certainly be purchasing from them again , in my opinion they cannot be beaten on price.
I love goliath trainers and not many places sell them, price not bad and delivered quickly.
Absolutely first class right from the start! Great website. Easy ordering and outstanding tracking.Prompt delivery when promised without fuss. Enjoyable experience throughout with this super-efficient,friendly company.
I am so glad I found this website. I am so pleased with both pairs of Dune Boots I received today. Ordered and received in 3 days. Will be passing this website on to friends. Thank You So Much. :)
Bought these shoes from Spartoo through ebay, they are excellent with quick delivery too, I would use Spartoo again to purchase similar items, I would also recommend this company & shoes to anyone looking for a good buying experience. ....
Tried everywhere to get this pair of Clarks boots, everywhere sold out..... Not available to order on the Clarks website and phoned countless stores. Ordered from here on the Wednesday evening, delivered Friday morning. Excellent service, excellent product, excellent packaging and super fast delivery, Would definitely order from here again, 5*****
I ordered two handbags with no problems what so ever being delivered within three days with regular updates free delivery nothing but good things to say
A very reliable site. Can always found something special there. Delivery is quick, lots of promotions will really advise to any internet lover shopper!!!!
I'd never heard of this site but they had what I was looking for and the reviews were good so gave it a try. I was concerned that goods were sent from France but I needn't have worried. Item was perfect and so was the service. Very happy.
Im highly impressed about how quick I got my trainers and that to for an affordable price. Im glad I looked on Google and found spartoo! Definitely using spartoo again. 5 stars
I had not heard of Spartoo but found when searching for a particular make and style of trainer. They had an extensive selection and were also on some brands and styles cheaper than other suppliers. Friendly email confirmations were a nice touch and they then arrived super quick! Unfortunately on seeing them on they didn't suit. Returning was such a doddle too. Click of button for a free returns label. I ordered a replacement pair yesterday - out for delivery today.
Bought a pair of Clarkes Boots at a great price. Delivery was incredibly fast. The boots were well packaged and excellent quality. I absolutely recommend this company.
I bought a pair of Umbro sneakers from Spartoo which impressively arrived thé very next day. Sadly they were too small so I had to return them through the Collect+ service, however the replacements still arrived within two days. I found the customer service hotline to be particularly excellent and highly professional.
I have ordered a Naf Naf top which I was unable to find on any other website including the official Naf Naf website, even though I know someone who had this item as a Christmas present so it coudn't be unavailable. Providing it arrives in the time promised and it fits, I will be happy.
I only ordered these boots last night and much to my delight they arrived this morning and are stunning! I will definitely be buying more shoes and boots from Spartoo! Excellent customer service, many thanks
I was dubious of such a good price for same boots currently at 50% more on the high street, but I ordered, paid & waited in trepidation. Fantastic, perfect, genuine Dune boots arrived so quickly and were packaged so well & at such a great price. As my sister in law admired them so much, I have now ordered another pair with total confidence for her. Would highly recommend. The service, communication and price were A1. I recently had a bad experience on another website so I am so very happy to be able to leave a positive review for Spartoo. Thank you. Helen S Binfield
I bought some great, discounted boots that were delivered very quickly but were sadly too small.Customer services is excellent. From ordering the boots I was kept up to date on where the parcel was.As soon as I contacted customer services requesting a refund they replied telling me how to return the boots.Its all very easy, From delivery to returns!I would definetely use this company again n again
I have ordered a pair of Dune ankle boots. Really happy with the item. Fits perfectly and very comfortable and at great price too. Placed the order on Thursday night and the item has been delivered on a Saturday morning via a courier service. Would definitely recommend this seller!
Searched for the best price kids Converse Hi Tops in pink for my daughter. No availability and daft prices until I found Spartoo. In stock, excellent prices, super fast delivery, excellent service. Would definitely shop there again !Mark GWales, UK
Thank you for the great service. I ordered my boots at the weekend and they were delivered as promised on Wednesday. I have bought a pair of excellent quality boots at a very good price.This is the third time I have bought from Spartoo and they have not let me down.
Ordered the Ugg boots I had been looking to replace on Tuesday as I couldn't find them anywhere else and they were here before lunchtime on Wednesday (and at a sale price too!) I cannot fault this company / service from the point of order, to confirmation, despatch and delivery everything was faultless.Thank you and well done Spartoo, for offering (& delivering) a service, many other companies fall short on! I will certainly be back for more!
The only real problem was having so much to choose, haven't received product yet so cannot comment on that. But entire process was more than manageable and easily traversed. Will use again, just have to save up as there are too many things i want!
Fantastic service, I used the online customer chat facility as within a few seconds of buying some boots, saw them £20 cheaper on another site, the customer service advisor agreed to price match within one minute and within about 15 minutes had already refunded the difference to my paypal account. I received several email updates confirming the order, confirming the refund, confirming the shipment and I could not be happier with this excellent service. I would recommend the company to anyone without hesitation
I ordered my boots over the xmas period and they still arrived in the stated delivery time. Would use this site again and would recommend it to friends.
My Oakley slippers were exactly what I wanted. They were delivered within 2 days of my placing the order. Superb service. Would highly recommend this company.
The sandals are really cute. Bought them for my brother's wedding in April; can't wait to wear them. I forgot to put the code for 5% off my purchase at checkout but sent an email later and it was implemented. Excellent service altogether!
Does what it says on the tin. Perfect. Definitely use again.
Having a child that won't sit still means we get through a lot of school shoes so to find them a great brand at a great price you can't go wrong!! Fantastic service highly recommend and will use again!!
I found the item I wanted on several other sites who all charged more or seemed to until postage was added on.On Spartoo you get what you see.Very competively priced and fast delivery even though Christmas is obviously busy.I normally only look at Amazon as my fail safe vendor but I will now also check Spartoo. Thanks
I have ordered a second pair of boots from Spartoo following a slight Hiccup when they delivered me the wrong pair of boots yesterday. Not to worry though I was dealt with very efficiently by customer service who was very apologetic and sorted a return out for me immediately and gave me a 20% discount voucher for another pair of boots which I used. Very happy with what Spartoo do...as long as the next pair of boots arrive correctly this time..!!
Found this shop on EBay, verified and trustworthy. Brilliant prices on designer shoes, clothing and accessories. Free delivery on some items too. Ordered my daughters Uggs at a VERY good price and they were here next day, delivery was free too. Very happy and communication was good too, they replied to me near enough straight away with any queries I had about my purchase. Would highly recommend this company :-)
The delivery processing and service is superb. The quality is superior. I cannot comment on the product entirely because it is a Xmas present,so the sizing might be an issue, - but I don't think so .......Great.
Thankyou very much for replacing my boots with a larger size. I was very impressed with the quick return . Thankyou very much.
The trainers were exactly what I expected from the description on the website.Price was the best I could find, and believe me I spent a long time looking.Great after sales service, kept me informed of delivery.Prompt delivery within 5 days of purchase.I couldn't be more pleased.
Order completed quickly- nice touch it was in a box- safe delivery to alternative collection point - overall delighted with the product and the service- informed all the way up to delivery!.
My shopping experience with Spartoo was simple, quick and overall pretty slick - not to mention the free, speedy delivery! Very satisfied and will definitely be returning :)
Ordered and delivered within 24 hrs....now that's what I call service. Other sites/couriers have used every excuse in the book - bad weather, christmas rush etc etc and failed to deliver in designated timescales. Not Spartoo...I have already used them again since my last order and signed up to the Premium service. Think that just about says it all!!
Despite it being two weeks before Christmas, my parcel was received in 3 days as promised. Throughout the 3 days, I was able to track my parcel which eased my worries as it was a Christmas present. Unfortunately I did need to return the item as it was too small but this seemed easy too; just download the returns label and drop it off at the local collect+ shop - postage free! I now have my fingers crossed that they can get a bigger size out to me on time, but judging by the service I have received so far, I don't think it will be a problem. Thank you Spartoo!!
I can not complain about my Delsey cabin cas as it is very well made. The delivery and tracking has been excellent. I would use this company and UPS for delivery again.
I have to admit I tend to get a little frustrated with a lot of companies I interact with, especially when they don't have it very well organised when it comes to communicating with customer service and resolving issues. However, Spartoo have been brilliant. They respond quickly, and genuinely seem to want to address concerns of issues to help the customer. Something I thought was also excellent and unusual for a company to do was to go out of their way to let me know my package will not arrive the next day due to an issue with the courier. Ordinarily I've just been left to watch the tracking number and get annoyed when it has been longer than I was led to believe. Fair play Spartoo!
I ordered a Sports Duffle Bag. The bag and the price were good and, perhaps more importantly, Spartoo responded immediately and satisfactorily to a query from me, kept in touch re delivery and delivered on time. All excellent.
Easy to navigate site. Excellent follow up from contact immediately order purchasedConfirmation of payment by return emailDelivery much sooner than estimatedHighly recommended
I had been hunting for a specific pair of boots when my search engine flagged up the Spartoo website. I was so incredibly lucky, as they not only had the specific boots I wanted, in the colour and size I needed, but they were also half price! I was also really happy to see that there was no postage to pay either! I ordered them at 7.30am on Black Friday, and was gobsmacked to see them arrive at lunchtime the following day! I have never had such speedy service from any company, and I do a lot of online shopping! My boots are perfect too, thank you. I am telling everyone about it now :-)
After I opened an account, I made my first order & later noticed that my foreign address was the one marked for delivery. I was staying in London at my son's & wanted the order to be delivered there before my return home. I telephoned & spoke to customer service, explaining the problem. They were brilliant & kept me informed whilst they contacted UPS to change the delivery address. My order arrived in time. Unfortunately, the garment did not fit properly so I returned it to a point very close to where i was staying.I can only commend their customer service for their assistance & think that Spartoo must have the best online team and organisation. I will definitely use them again.
Bought this second pair of shoes for a present for my daughter,with having awkward feet she found them so comfortable she request another pair for xmas
Ordered a pair of boots from their website. Excellent they arrived within a couple of days. Paid a very good price for my boots compared to the High Street. Will definately use again
I found the shoes I wanted and placed the order on Friday morning. Spartoo kept me updated via email of the delivery status. The shoes were delivered on Saturday evening! Considering it was free delivery the speed of dispatch was incredible! I have been very impressed with the whole experience and would definitely use them again and recommend to friends.
I bought 2 pairs of shoes which arrived within 4 days. Unfortunately they didn't fit and I had to return them for a refund as there were no more of those shoes in the smaller size. Returning was simple and free and my account was refunded within a day or two of Spartoo receiving the goods back.
Good old-fashioned customer service Equalled by excellent PR Delivery within 24hrs One thing about the product, considering The cost of these boots I would have thought A note on How to Care for them might have been appropriate
Spartoo honoured my discount even when the offer had expired, no problem said the nice lady on the phone , I can't believe how good they are. The postage was rapid and free. How many companies do that today? Oh and free returns, just to top things off. But the best thing of all -got a pair of Redwing beckman's £60 cheaper than anyone else in Europe. Thank you Spartoo.
had never heard of Spartoo before but found some footwear that I really liked. Placed the order. A week later I'm happy to be wearing them. No worries, no problems. Will definitely buy again.
I ordered the shoes I was after which were cheaper than the high street stores and I even got free next day delivery, really happy with the service I received.
Just bought some Columbia Bugaboots from Spartoo to wear for apri when I go skiing next Feb. Boots arrived on time, exactly as description, just what I wanted = very pleased.
I ordered these ;lovley shoes on Friday 24th October, I was given delivery date of Tuesday 28th October and they were spot on. Took delivery on Tues morning. I would definitely use this company again.
I bought these fabulous shoes from Spartoo , when I looked my size was out of stock , but they e mailed next day to say they were now in ! I was delighted ordered straight away , then delivered in no time . Love it.
Just purchasing my second pair of AIRSTEP A.S.98 boots, will buy more as they are beautifully made, are individually styled - and the most comfortable boots I have ever owned! Spartoo is a great website, it's easy to use to buy products and I have already recommended Spartoo to some friends. Shipment time of products excellent, brilliant service, thanks
I bought some shoes which were too small. I returned them with not only no quibble from Spartoo but friendliness and helpfulness. I have now bought the next size up. Returns are often the barrier at which companies fall but Spartoo leapt over with ease. Excellent all round - their shoes are great too!
I would definitely recommend this company to anyone. next day delivery and the product was well packaged not to mention that the picture was superb. Many thanks 5* any day.
I've always struggled to find a comfortable pair of boots and this one is a lot better as compared to others in this range of price, also arrived next day, I'm happy with my purchase, would recommend the seller
I ordered Skecher shoes which were the cheapest I could find on the internet. And postage was free! On Amazon the postage was £15.I ordered at 1.55pm on the Tuesday and they were delivered at 9.45am on the Wednesday.Nothing else to say. Good price, free postage and very quick delivery.
I was very impressed with my recent delivery from Spartoo. The sandals I ordered were just as illustrated and they arrived the next day as promised, they even offer free returns! This was my first order from them, but I don't think it will be the last.
I have been very impressed with Spartoo. I ordered some trainers for my Daughter. The order was processed really quickly and the free next day delivery was a bonus. A great site, which I will definitely use again.