The shoes i order were lovely, delievery quick and good prices.
I purchased ankle boots ( very high heels) and really happy with the product.Good quality and looks the same as on the pic.Product delivered on time.Would recommend.
I am extremely glad that Spartoo stock RIEKER brand, as I have already owned several pairs of those shoes before and they are hard to get in UK (only by online) .The choice I made with these winter boots have been spot on. They are everything I wanted: warm, comfortable, stylish, unusual design, sturdy, overall fantastic casual boots! And what more great value for money. People don't know this brand much here, but it's very high quality shoemaker from Europe, specializing in anti-stress shoes. Well, I am glad to find it here..
I purchased a pair of Crocs flip flops for my wife. It's out of season but my wife loves to wear them around the house in place of slippers. Spartoo were the best price and best range on the internet. I was aware that Crocs sizing can vary depending on the model chosen but I ordered my wife's normal size. I was wrong and needed the next size up. Initially I was concerned at facing the returns process but Spartoo is the best by far when it comes to returns. Its so simple, and the replacement arrived in a matter of a few days. Thank You Spartoo.
I received Super Fast Delivery of my Sandals, which unfortunately had to be returned but I received good communication on how to return them through a courier pick-up point close to me & free of charge, and I was refunded the next day! This has got to be Customer Service at it's very Best! The Sandals were stylish and a good quality brand, and I would happily order from Spartoo again.
Found the shoes at a good price, and the delivery was fast.
To date Spartoo has given me the BEST online customer service I have experienced in a long time! If only other online companies could follow suit! I will definitely be placing more orders! OUTSTANDING!
Viewed on-line the desirable boots, checked out "Trust Pilot" for reliability of company and all excellent reviews,so went ahead with order. Exactly as other customers had experienced - the most amazingly quick, efficient and informative service imaginable- SERIOUSLY GOOD. Oh yes, forgot to mention,the boots are great too.
looked at loads of sites with daughter to find some converse hi tops that she liked for her birthday, will know to start search at spartoo next time as had them in stock, in her size at a decent price.
Spartoo is absolutely brilliant, has great items and most are at reasonable prices. My items were delivered the next day as promised and well packaged. After my first order i had a short questionnaire emailed to me and after filling it in and they gave me a code for £10 off my next order. Would definitely order again and recommended to friends.
I ordered a pair of Converse through Spartoo. I was unhappy with the size I had been sent and complained. They responded straight away and even though I had worn them they were happy to exchange them for another size. I dropped the old pair into my local shop and had the new ones just two days later with no money wasted in return costs. You have restored my faith in online shopping and good old fashioned customer service. I would definitely use you again and will recommend to others.
I'll tell you what! Fast, efficient service and prompt delivery.Personalized emails from a REAL person's name rather than "The Invisible Retail Team With No Faces or Names"Fab merchandise! Aigle boots were not in stock on UK Aigle site. But Huzzah! Spartoo did! Yippeee !Here I come, horse barn: new, cool Wellies! Only one drawback *sigh* - I would have ordered Aigle Polar Fleece Socks in Cream. Not carried by Spartoo. Please do! So essential for those cold, damp winter days in 'da barn! Hugs, Paula
I odered with my credit card because I had never used the website before (I wanted some protection in case anything went wrong) however there wasn't a need. I am really happy with the service. Kept in the loop regarding the order, dispatch and delivery with emails. Really good service. I am going to buy another pair of the same shoes next pay day!
I would definately recommend Spartoo to all my friends. I managed to trace a pair of Gabor boots. I ordered, paid and they were delivered the next day free of charge. Thats what I call service, very satisfied customer and will definately use again.
Shoes arrived the next day. Wrong size though my fault. I went to the website, logged in, completed the returns form, printed the label and took the shoes to a local convenience store. My shoes arrived 3 days later the correct size. Seamless service without fault.
I would thoroughly recommend this site. Their customer service is great!! My shoes are BEAUTIFUL!!
Had quite a few problems with some shoes that I purchased. This company was first class in sorting out my problems and despite the fact that I had worn these shoes, agreed to give me a full refund under the circumstances. Customer service was particularly helpful and sympathetic to my situation and was instrumental in getting my problems resolved. I wouldn't hesitate in recommending this company to anyone
Adriana, Oliver &Katie from Spartoo are perfect customer service personnel.Sweet and helpful people .Efficiency ++++++. Lots of emails notifying my order processing and refunds promptly sorted.I live in Northern Ireland - posted my return parcel at 4pm one day and I got notification the next afternoon that Spartoo had received my return items. What speedy couriers used by Spartoo. Ladies Shoes are gorgeous & wow and what a range, it's Amazing. I am a petite lady who at 60 likes to cut a glamourous cut across the floor in my HEELS and my lovely Black Camelia Kate heels from Clarks are superb. I hope to wear these to my lovely son's wedding by Lac Annecy in Annecy France next February! Soo perfect Love love love this company. Highly commendable. Thanks so much! Mrs Linda M. -a Very satisfied customer from Northern Ireland.
An amazing selection of footwear. The boots I bought had 20% off and they were delivered to my door in under 24 hours for free!! Excellent customer service too.
I have used Spartoo a couple of times now and haven't been disappointed. I even managed to change the delivery address once I had placed the order. I used the on-line assistant and this was very helpful and efficient
Extremely efficient service. I received the item very quickly and although I had to return the item, the return was very straightforward and processed immediately. would definitely use Spartoo again.
I ordered a pair of boots at 11pm on a Friday night - they were delivered on the Monday lunchtime. I was kept abreast of my order being dispatched and delivered. Unfortunately they were too small so I had to return and as they did not have a larger size in stock I requested a refund. Again the return was processed extremely quickly and I got 2 e-mails. One e-mail to confirm the return had been received and another to confirm that a refund was being processed and how this would be done.Very impressed at their communication and customer service. I would order from them again without hesitation. Also liked the fact that you could split the cost of your order over 3 monthly instalments from credit card.
Last minute birthday present inspiration came when browsing the internet and stumbled on Spartoo's amazing Superman converses! They were delivered the next day and were a great success. reasonably priced, good quality and great service. Try them!!
I was after some Converse trainers, I was able to view then in 3D and close up which took the guesswork out of shopping. They were cheaper than anywhere else.
I can't praise them enough the company had lots to choose from and when I decided on my choice it was so easy to navigate through the checkout. Delivery was spot on.Thanks you spartoo I will be back again.
Having read various comments that the Ash shoes come up big I ordered a size 4. I could really have done with a 4.5 but 5 would have been too big so am happy with what I've got. The service from Spartoo was really quick & efficient, particularly as there was no extra P&P added.
A super delivery service given as if l was a super star. The product was of a high quality and l do recommend to anyone interested.
Ordered a pair of size 5 sandals which were too big and was able to exchange for a size 4 with no problems. This purchase with the exchange took only 5 days which was brilliant customer service for response. I would highly recommend this company and am so pleased with my Geox Emelyne black sandals. Would definitely order from this company again so thanks.
Bought a pair of mini bailey button uggs and it was delivered on the date they said, very quickly. I was impressed with my purchase and the service from spartoo. Thanks and I would definitely buy from here again. Thank You
Best customer service by far, easy to operate online or speaking to one of Spartoo customer service team !!! Whether it is a new purchase or a return - no fuss !!! Highly recommended online shop !!!
The service at Spartoo was excellent, a speedy free next day delivery and a simple free returns process.
Quite well impressed with Spartoo following my first purchase. The shoes were very competitively priced. Just a shame they didn't fit. They were too narrow. Not the fault of Spartoo, though. They arrived in good time and they processed the return without question in a similar quick fashion.
Was unable to get these specific Uggs anywhere in the size I wanted but Spartoo came up trumps and gave free delivery next day. They were not the cheapest supplier but the service was fantastic.
This is my second purchase with spartoo. First time went smoothly, five stars. Good choice of products and excellent telephone customer service. Excellent returns options and quick refund. I would recommend this company.
I loved ordering from you. Got what I wanted the next business day, couldn't ask for better!
I ordered a pair of boots & they arrived at 8 o'clock the next day. There was an issue with the boots as they were slightly damaged so I had to contact the company to find out what to do . I spoke with a customer service representative who was most helpful & sorted this out as quick& efficiently as possible. Due to this I would purchase from the site again.
The Spartoo team go that extra mile to give you great service and with a caring attitude. Quality timeless footwear. I would highly recommend and will use again for sure!
I ordered a pair of Hush Puppies and sure enough they came the next day the problem was they were too big. The day after I was going to a wedding so time was of the essence. The quick thinking girl on customer service said, order the next size down and chose the best fitting, then send back the other pair and we'll get it refunding. The following day the next size down arrived, which fit perfectly, I sent back the other pair (might I add the return was so simple, print off the return details and drop the shoes off at a collection point less than a mile away) and the refund was completed within a week!
I saw a pair of trainers I wanted, I ordered them with Spartoo, I received them very promptly in good condition. You can't ask for more than that. Excellent service!
Found a pair of shoes that had sold out everywhere else and at a cheaper price too. Ordered on a Monday night and they were there by Wednesday with free delivery! Couldn't ask for a better service. Thank you.
I really like that the delivery was free. That is often the downside with buying online in the fact that by the time you add delivery price it's not worth it. However, I was impress as the item I was buying was the least expensive compared to other sites and in the stores. The delivery was also very fast, the next day. That's not something you get often either. I would definately use again.
Could not fault the service. I ordered some shoes which turned out to be the wrong size. The service in returning the shoes was easy and free of charge. The re ordered right size shoes arrived within a couple of days. First class service with real emphasis on customer service. Excellent all round internet supplier.
I purchased fit flop ankle boots on line. They arrived very quickly and looked a really nice pair of boots.
With fast, free delivery service, returns that thus far seem straightforward and low prices, what more could you want?
Beautiful flip flops, amazing price. Packed fabulously, and fast delivery. Ordered & arrived next day. Can't fault anything & will be purchasing again. Very happy customer indeed
Customer services were extremely helpful as there was a fault with the boots, they gave me several options including a full refund if I wished to return them. Would def recommend this company,
Love the boots, I have always been a size 8, but now often a 9 due to fallen arches. Ordered an 8, as like many designs, this was biggest I could get. Sadly too small. But easy to return, super quick refund - will definitely shop here again - price was best I found oline too and delivery was super speedy. If you are in doubt, don't be! Their returns policy is fast & efficient!
I ordered a pair of size 7 converse for my Daughter which arrived the next working day. Unfortunately they were too big - the returns process was so easy and also allowed me to order a smaller size which also arrived as soon as they received the returned goods.I have never received such a speedy, satisfactory service from any other online retail company. I also received email confirmations throughout the process. Congratulations Spartoo, I thoroughly recommend you!
I have a few favourite makes of shoes, but not always the same size if different styles, so the free returns (when ordering two different sizies) is an absolute must and hassle free with Spartoo. I have and will continue to recommend Spartoo to friends, and have already ordered shoes on behalf of family members - including my 83yr old Mother!! When I have had to return items, the response has been quick and refunds have been hassle free, so very pleased with the overall service.
A fantastic service order one day receive the shoes the next. Free delivery and voucher code too. Next time I'm looking for shoes I will def look at spartoo first .
Great service , fast efficient , friendly phone order line representative.
I had tried to buy my boots on line but because of something I had I done, the site wouldnt let me pay for them. I rang the company and spoke to a very polite lady who helped me with my purchase. As it was my mistake the lady had to ring me back and again she was very good. I paid for my boots and they arrived the next day.Excellent customer service. Well Done Spartoo.
i ordered the shoes at 4 oclock on the sunday and had them by 11 oclock on the tuesday less than 48 hours also delivery was free and shoes £10 cheaper than anywhere else 10/10
Great site, easy to move around, and great choice of items. Easy to navigate and ordering was really easy.
Purchase was not suitable but ordered Monday, delivered Tuesday returned Thursday to local collection point money refunded in account all in all extremely efficient firm.
Made my first purchase two weeks ago. Beautiful sandals, unfortunately they were too narrow a fit for me, contacted them to ask for a return, no problem at all. Instant communication, returns note sent by email. Easy procedure, been informed that money will be back in my account in few days, and I've every confidence that it will be.I will not hesitate to buy in the future, in fact I'll be purchasing this week.Well done Spartoo.
I was delighted with my lovely shoes, exactly as described. Next day delivery indeed! Very impressed. Unusually efficient service. A real breath of fresh air.
I ordered new shoes from Spartoo. I was not sure of the delivery time. We were leaving for overseas in 7 days it seemed touch and go. I sent an email to the company. Requesting an early delivery in view of our pressing time. Not expecting any favours, as expected from many internet companies. But we received the delivery in the time stated, great!
I ordered just before midnight and hoped I would get the shoes not the next day, for that it was too late, but on the day after. And I did. Perfect service.
Cheapest I could find on the web, six day delivery-arrived in two. No problems and cash off future purchases. Also completed a review on line and got another tenner. Will be first port of call in future.
A great purchase ...good value for money my new uggs will last ages and they came in super quick time so really impressed with the Spartoo experience !!
These are the best pair of shoes I have bought in a long time!! They are like walking on air and extremely comfortable. However at their full price I wont be buying another pair as they're a bit pricey for my budget but if Im fortunate enough to get them at the price I purchased these ones then I will get another pair for sure. The sizing does come up a bit large so I bought a 4 instead of a 5 due to previous comments.
I an very impressed with the professionalism that all your staff have. They are all very keen to resolve issues quickly. I will definitely recommend your companyThanksAshley
Ordered Clarks shoes they were the cheapest on the internet. Free delivery which was very quick. Free returns (didnt have to return them). Excellent service all round. Highly recommended! :)
Would highly recommend this company one of the best Internet sites I've used kept informed from ordering to delivery which was amazingly fast and free thank you for a excellent service
I had hunted everywhere for these shoes and was delighted to find them. The product was as described and the service first class. I was kept up to date by email every step of the way. Would recommend this company.
Would definately recommended to anyone. Ordered 2 separate orders and they were delivered the next day as I placed order in before 2. Excellent range of foot ware and great for value. Cheaper than the high street prices and also had what I wanted that the high street said would take 3 weeks for delivery.
hi, have been looking for emu pink boots for AGES, yippee!!!! they arrived in just 3 days and are fab, just like my other 4 pairs. Will DEFINATELY keep my eye on spartoo.co.uk for more bargains and easy pay as well. thanks again sparto
Having recently had problems with the state of parcels arriving by other courriers i was very pleased when this one turned up in one piece. The dates I was given to expect it was spot on. Thank you
The boots I bought are very good quality they even came with extra heels for when they need heeling, and the delivery service was excellent, would buy again from spartoo.
I found a coveted pair of Noesens boots £46 cheaper than every other stockist I' found - both in local stores and online. They were delivered quickly and free. Another pair I ordered for choice and had returned were processed very quickly. Delighted.
I was very pleased with the service overall, the website was simple and direct, correspondence was good- enough information but not overkill, and the timely delivery was excellent! Would recommend to anyone! :)
I really wanted the bag and using the website was easy. Spartoo were really efficient at delivering and the tracker meant I could see exactly where my parcel was at any time. The customer service was quick and my query was answered in minutes. I would def use this website again
very pleased with speediness of my order and all the e-mails keeping me up to date with my order and the refund ,will recommend to my friends and family and will shop again at spartoo
i searched everywhere for a pair of chocolate brown shoes to wear with my posh new brown dress and finally found a fabulous pair at spartoo size was excellent and they look fantastic well done !!
I am pleased that I ordered and received a pair of Chukka boots. They are very well made and are also comfortable. Both the price and the quick and safe delivery is worthy of note. I will certainly recommend it and shall surely use it again
My last pair had travelled the world with me, but were past retirement age. I searched around on line and found proces between £30 to £40. Came across this site by chance £26...result.Nice people to deal with and shoes arrived as stated.Very satisfied client
I managed to get what I wanted as I couldn't get the item elsewhere the delivery was free and I would use again many thanks
My friend recommended spartoo and I am completely satisfied with the whole process from ordering my lovely pair of Hogl shoes to delivery 5-6 days later. Thank you.
First time I have ever used Spartoo and can only say a great big thank you.Ordered a pair of Birkenstocks at an amazing price (less than half the price I pay in the shops) Arrived earlier than expected and love the shoes .......Will definately be back again :)
I ordered a bag through Spartoo. The customer service is excellent. the bag has just arrived and it is gorgeous. Will definitely be shopping with them again :)
Had no trouble returning an item that was too small , full refund ,And no hassle , plus free returns .Service you should expect from every retailer , but dont always get.9/10 Though Similar Products slightly higher in price than on other sites
Service was good. .
Ordered from here first time, a little nervous as I always am when ordering from new websites, great selectionn, ease to order & delivered within 3 working days, no problems at all!!
Placing my order could not have been made simpler. Throughout the transaction I was kept informed of each stage through to delivery of my parcel which was excellent .When my parcel arrived it was perfect . I am more than happy with my shoes and the service I received would highly recommend and will defo use again and again
I have used this company before and the service is exceptional great range and with free returns this service is not matched by anyone even your returns are credited within days, I would recommend them to anyone.
Hello. If you are thinking of buying Fidji shoes from Spartoo - The shoes were an excellent fit, materials just the right amount of softness, enough to support the foot but soft enought not to cause pressure or rub. Average widith but with excellent toe room. . I would normally buy Clarks D widith, so no good for wide feet. Very comfortable.Spartoo as a company prooved very efficient with email receipts and follow up I was satisfied. The shoes arrived within 4 days, so excellent service. I would order from them again. I paid through Pay-pal so also felt secure that I would not lose money
This site seemed to be the best price for Ugg boots. They arrived very quickly and were just what I had ordered.
Found the product I had been looking for, at a price that was better than the competition. The range of products was wider than I had expected, a pleasant surprise and I found what I had been searching for quickly. The ordering process was straightforward and my order was received in perfect condition and promptly.
My shopping experience could not have been bettered. I was helped through each stage of ordering on line and the purchase was effortless as a consequence. The delivery of the suitcase arrived as promised within 5 days. Would recommend your firm to anyone
I ordered a pair of Adidas high tops which were priced at 60% off regular price at other retailers, and they arrived within a week so very happy with the whole experience. I would recommend it to anyone.
Spartoo offer great value and superb communication
I was looking for a bag in a particular pale mint colour at a reasonable price. I found exactly what I wanted, after trawling the internet! Great service too.
Delivery was quick once my shoes had been received by UPS.
Spartoo are brilliant, they keep you up to date on where you are with your order every step of the way so you feel confident that everything is running smoothly. They have lots of cool products that you can't get in many shops around London too.
I have been looking for this type of shoe and was delighted that I found it on this web site and at a sale price too. The item was perfect and fitted beautifully.
I have bought form Spartoo twice, and have both times been extremely impressed, above all by their great communication. Very good value..prices and free fast delivery and free returns. All very easy.Highly recommended..great choice as well.
The bag I bought is really good quality and a great design. It has lots of zipped pockets and different segments for all my belongings. Very easy purchase and delivered in good time. Would definitely recommend!
I have been looking for this type of shoe and was delighted that I found it on this web site and at a sale price too. The item was perfect and fitted beautifully.
If you're looking for a bargain then look no further! My lovely papillios arrived quickly and looked just as beautiful as they did on the image. Will definitely be using spartoo again. One happy customer :-)
I have just bought a pair of shoes from Spartoo. They are lovely and comfortable and a lovely shade of pale green that i think will go with most things. They are Clarks and very good quality. I ordered them and the delivery was quick and efficient. Take a look and see if there are any sandals or shoes you like ....