I have ordered a second pair of boots from Spartoo following a slight Hiccup when they delivered me the wrong pair of boots yesterday. Not to worry though I was dealt with very efficiently by customer service who was very apologetic and sorted a return out for me immediately and gave me a 20% discount voucher for another pair of boots which I used. Very happy with what Spartoo do...as long as the next pair of boots arrive correctly this time..!!
Found this shop on EBay, verified and trustworthy. Brilliant prices on designer shoes, clothing and accessories. Free delivery on some items too. Ordered my daughters Uggs at a VERY good price and they were here next day, delivery was free too. Very happy and communication was good too, they replied to me near enough straight away with any queries I had about my purchase. Would highly recommend this company :-)
The delivery processing and service is superb. The quality is superior. I cannot comment on the product entirely because it is a Xmas present,so the sizing might be an issue, - but I don't think so .......Great.
Thankyou very much for replacing my boots with a larger size. I was very impressed with the quick return . Thankyou very much.
The trainers were exactly what I expected from the description on the website.Price was the best I could find, and believe me I spent a long time looking.Great after sales service, kept me informed of delivery.Prompt delivery within 5 days of purchase.I couldn't be more pleased.
Order completed quickly- nice touch it was in a box- safe delivery to alternative collection point - overall delighted with the product and the service- informed all the way up to delivery!.
My shopping experience with Spartoo was simple, quick and overall pretty slick - not to mention the free, speedy delivery! Very satisfied and will definitely be returning :)
Ordered and delivered within 24 hrs....now that's what I call service. Other sites/couriers have used every excuse in the book - bad weather, christmas rush etc etc and failed to deliver in designated timescales. Not Spartoo...I have already used them again since my last order and signed up to the Premium service. Think that just about says it all!!
Despite it being two weeks before Christmas, my parcel was received in 3 days as promised. Throughout the 3 days, I was able to track my parcel which eased my worries as it was a Christmas present. Unfortunately I did need to return the item as it was too small but this seemed easy too; just download the returns label and drop it off at the local collect+ shop - postage free! I now have my fingers crossed that they can get a bigger size out to me on time, but judging by the service I have received so far, I don't think it will be a problem. Thank you Spartoo!!
I can not complain about my Delsey cabin cas as it is very well made. The delivery and tracking has been excellent. I would use this company and UPS for delivery again.
I have to admit I tend to get a little frustrated with a lot of companies I interact with, especially when they don't have it very well organised when it comes to communicating with customer service and resolving issues. However, Spartoo have been brilliant. They respond quickly, and genuinely seem to want to address concerns of issues to help the customer. Something I thought was also excellent and unusual for a company to do was to go out of their way to let me know my package will not arrive the next day due to an issue with the courier. Ordinarily I've just been left to watch the tracking number and get annoyed when it has been longer than I was led to believe. Fair play Spartoo!
I ordered a Sports Duffle Bag. The bag and the price were good and, perhaps more importantly, Spartoo responded immediately and satisfactorily to a query from me, kept in touch re delivery and delivered on time. All excellent.
Easy to navigate site. Excellent follow up from contact immediately order purchasedConfirmation of payment by return emailDelivery much sooner than estimatedHighly recommended
I had been hunting for a specific pair of boots when my search engine flagged up the Spartoo website. I was so incredibly lucky, as they not only had the specific boots I wanted, in the colour and size I needed, but they were also half price! I was also really happy to see that there was no postage to pay either! I ordered them at 7.30am on Black Friday, and was gobsmacked to see them arrive at lunchtime the following day! I have never had such speedy service from any company, and I do a lot of online shopping! My boots are perfect too, thank you. I am telling everyone about it now :-)
After I opened an account, I made my first order & later noticed that my foreign address was the one marked for delivery. I was staying in London at my son's & wanted the order to be delivered there before my return home. I telephoned & spoke to customer service, explaining the problem. They were brilliant & kept me informed whilst they contacted UPS to change the delivery address. My order arrived in time. Unfortunately, the garment did not fit properly so I returned it to a point very close to where i was staying.I can only commend their customer service for their assistance & think that Spartoo must have the best online team and organisation. I will definitely use them again.
Bought this second pair of shoes for a present for my daughter,with having awkward feet she found them so comfortable she request another pair for xmas
Ordered a pair of boots from their website. Excellent they arrived within a couple of days. Paid a very good price for my boots compared to the High Street. Will definately use again
I found the shoes I wanted and placed the order on Friday morning. Spartoo kept me updated via email of the delivery status. The shoes were delivered on Saturday evening! Considering it was free delivery the speed of dispatch was incredible! I have been very impressed with the whole experience and would definitely use them again and recommend to friends.
I bought 2 pairs of shoes which arrived within 4 days. Unfortunately they didn't fit and I had to return them for a refund as there were no more of those shoes in the smaller size. Returning was simple and free and my account was refunded within a day or two of Spartoo receiving the goods back.
Good old-fashioned customer service Equalled by excellent PR Delivery within 24hrs One thing about the product, considering The cost of these boots I would have thought A note on How to Care for them might have been appropriate
Spartoo honoured my discount even when the offer had expired, no problem said the nice lady on the phone , I can't believe how good they are. The postage was rapid and free. How many companies do that today? Oh and free returns, just to top things off. But the best thing of all -got a pair of Redwing beckman's £60 cheaper than anyone else in Europe. Thank you Spartoo.
had never heard of Spartoo before but found some footwear that I really liked. Placed the order. A week later I'm happy to be wearing them. No worries, no problems. Will definitely buy again.
I ordered the shoes I was after which were cheaper than the high street stores and I even got free next day delivery, really happy with the service I received.
Just bought some Columbia Bugaboots from Spartoo to wear for apri when I go skiing next Feb. Boots arrived on time, exactly as description, just what I wanted = very pleased.
I ordered these ;lovley shoes on Friday 24th October, I was given delivery date of Tuesday 28th October and they were spot on. Took delivery on Tues morning. I would definitely use this company again.
I bought these fabulous shoes from Spartoo , when I looked my size was out of stock , but they e mailed next day to say they were now in ! I was delighted ordered straight away , then delivered in no time . Love it.
Just purchasing my second pair of AIRSTEP A.S.98 boots, will buy more as they are beautifully made, are individually styled - and the most comfortable boots I have ever owned! Spartoo is a great website, it's easy to use to buy products and I have already recommended Spartoo to some friends. Shipment time of products excellent, brilliant service, thanks
I bought some shoes which were too small. I returned them with not only no quibble from Spartoo but friendliness and helpfulness. I have now bought the next size up. Returns are often the barrier at which companies fall but Spartoo leapt over with ease. Excellent all round - their shoes are great too!
I would definitely recommend this company to anyone. next day delivery and the product was well packaged not to mention that the picture was superb. Many thanks 5* any day.
I've always struggled to find a comfortable pair of boots and this one is a lot better as compared to others in this range of price, also arrived next day, I'm happy with my purchase, would recommend the seller
I ordered Skecher shoes which were the cheapest I could find on the internet. And postage was free! On Amazon the postage was £15.I ordered at 1.55pm on the Tuesday and they were delivered at 9.45am on the Wednesday.Nothing else to say. Good price, free postage and very quick delivery.
I was very impressed with my recent delivery from Spartoo. The sandals I ordered were just as illustrated and they arrived the next day as promised, they even offer free returns! This was my first order from them, but I don't think it will be the last.
I have been very impressed with Spartoo. I ordered some trainers for my Daughter. The order was processed really quickly and the free next day delivery was a bonus. A great site, which I will definitely use again.
Found the shoes I couldn't find elsewhere. Needed next day (Saturday) and they came on time with free delivery! Well impressed. Will definitely return.Thanks Spartoo!
I was shopping for a coat and had checked several sites, I had found one particular coat I liked but it was unavailable in my size on 3 different websites, I found Spartoo and not only was it available but it was £22 cheaper then the cheapest other website. I was also impressed by the free delivery and promise of delivery in 3 days. I'm still waiting for it to arrive but I can't wait!
Hunter wellies. Limited sizes available but luckily the ones I wanted in stock at correct size and bargain price. Google searched & found a 10% voucher code totalling cost at below £50. Delivery arrived by UPS within 3 days which was free. All round good & will definitely bookmark Spartoo.
I had been looking for a large beach bag in particular colours for a while so was happy to find what I was looking for on Spartoo. I had never heard of this website before but after my first experience of shopping with them I would have no hesitation in ordering again. The item I ordered was delivered within the specified time frame and delivery was free, even though I found out that it was coming from France. When the bag arrived it was exactly as described.
Very good service. I felt I was informed property and well taken care of. I ordered 2 pairs of shoes which arrived in 2 separate parcels. Good quality in both cases. I am very pleased.
What a fantastic company. The customer service was fantastic and second to none. Ordered one day and my item arrived the next, very competitive prices and what a hassle free internet shopping should be. Buy with confidence, ill certainly will be using this great company again!!!!!! Thank you
i came across spartoo as i was looking for some trainers and another site directed me to this one.I was really pleased with the price for the trainers as no other site had them anywhere near this price.what caught my attention was the ease of delivery and returns and not to mention the free and convenient service they provide in regards to delivery and returns as it can get bit pricey when extra costs are added on your purchase.I am overall very pleased with the service i have received and will return and also recommend this site to family and friends..we can do with more shopping sites like this. thankssssss
Ordered some shoes from website, was kept fully informed of their journey to my front door. Although I decided they were not suitable I returned them to my local collection shop and within Three days was refunded no questions asked. Very good service thank you ...
there was a great choice. The ordering service was extremely quick.I had to return the good as the size was wrong. There was no quibbling, the return label was the quickest I have come across. new order was done straight away and I am now waiting to receive the reordered goods.
Spartoo were so helpful with my order. Even when changing the order over they did this over the phone, letting me cancel then reorder the right goods. Customer service is great, the fact they have phone lines is what made me use them in the first place unlike some of the other large online retailers who do not have phone and rely on email an online ticketing which to me inst acceptable.I would certainly shop again with Spartoo thanks
Ordered some Hunter wellies at a bargain price and free post and packaging followed up by an email with a contact name should I need it. Wellies arrived quickly and well packaged. Highly recommended. Thank you.
Looking for a pair of flat leopard prins for a while. Just had to buy these when I saw them. Really comfy even when first worn. Keep getting comented on how nice they are. service was second to none & delivery was fab ordered late Thursday night & arrived Saturday AM.Thankyou
I ordered a pair of flip flops which were too big and the returns and change of size were very simple to follow, almost everything done for you, I will definately shop here again
I bought a pair of sandals from Spartoo. I wanted buckles rather than velcro, but couldn't find them in high street shops. Spartoo offered a range of styles with buckles, many of which were reduced in price. I got a bargain.
Very efficient, no nonsense site. If you are looking for that European Brand that is hard to find from other companies, try Spartoo, they will probably have it.
Got a pair of these shoes in white and they are so comfortable so been trying to find them in black but everywhere was sold out in my size, 6.5, even the Hush Puppies site! Spartoo, however, had them and at a cheaper price than my original pair and they were delivered within the estimated time and I could also track to see when they would be coming.
Bought some fab & funky converse's from Spartoo. My daughter loves then and the site was easy to use and the price was great. Would recommend checking them out first.
I have never used the site before but couldnt speak more highly of them. Great communication very pleasant staff, fast delivery and excellent product. Perfect!
Amazing customer service, fast and precise from the beginning.I bought 2 pair of shoes that are amazing, even the boxes were intact and well wrapped!!!Can't wait to buy something else!!!
I had never heard of this website and was at first a bit hesitant to enter my bank details without knowing for sure that it could be trusted however unable to find the shoes that i wanted anywhere else I took the chance. This was the right decision. I received the shoes within 3 days. They are in perfect condition and exactly what I wanted, a perfect match for my wedding dress. Thank you so much!!!
I was very impressed with both the speed of delivery and quality of the shoes received. One pair arrived the next day and the other a couple of days later. I was kept updated at all times about the timescale. I would not hesitate to use them again.
These Reeboks are the same as the ones I wore in the eighties - I still had an old pair, used for gardening. Needed something like it to support my bad ankle, and I was both surprised and pleased to discover they're still on sale. Good price from Spartoo, quick delivery, fitted well, haven't tried the returns procedure, didn't need to. Friendly staff when you ring.
The website was easy to use and navigate round and from order to delivery I couldn't believe how quick it was. Very pleased with the company indeed and will use again.
I would recommend spartoo to everyone I know they are reliable affordable and very quick with delivery. I love this site and will definitely be shopping with them in the very near future.
This is the second time I've bought from Spartoo and once again brilliant service from start to finish, competitive prices, good quality items, speedy delivery - what more could one ask for? Will be recommending to my friends and will definitely use again.
I am really pleased with the service provided and the lengths taken to deliver a positive outcome after a few problems with size and delivery. I received a prompt response and a willingness to help at all times.
Not only did I love the boots I purchased, but they were a size too small, so I followed the returns policy - which was made unbelievably easy and free of charge! My new boots arrived within a matter of days, the whole process was a revelation, these sorts of things are usually made difficult or expensive, but not in this case. I will definitely be using Spartoo again.
This site was cheap, it offered exactly what I wanted and free shipping that didn't take a lifetime to be delivered, it did what it said it would do and did it very well, what more can you ask for really
Website is easy to use, can use PayPal too. Goods came within the stated time (actually a day earlier than expected). Shoes are fab. Very pleased with Spartoo. Thank you
I have used them twice and both times the order came quickly. Their email contact is personal and just the right amount of friendliness. Tells you just what you need to know! The refund facility was also excellent, easy and efficient!
It was easy to find the item on the company website and in ordering the required product at a competitive price. The item was delivered promptly within a few days.
Only started to deal with this company recently and so far can not praise them enough for my customer experience. Wish more places would take a leaf out of there book.I love camper shoes and have found this the best place by far to buy them, Delievery is fast, I get regular offers and updates, any questions have been answered promptly. Would highly recommend to anyone. Well done Spartoo and thank you to the staff, you have my vote of confidence and Camper shoe buying loyalty.
It was great, they didn't have what I was looking for in the size I wanted, but a thread popped up & said they'd email me when the size was in stock, all I had to was enter my email address- 2 weeks later I got an email to say they were in stock, so I purchased the same day & they were delivered really quickly.
I received excellent service from Spartoo - emails were answered promptly and goods were well packaged. Refunds were dealt with quickly and without fuss. I would certainly recommend them!
I bought some creepers here for £5 cheaper (they're now £10 cheaper) with free NEXT DAY delivery on orders before 2pm. What more can I say? Delivery was speedy, business was smooth and their deals are unbelievably great. Plus, a free tracking service is available and they'll keep you fully informed about everything via email. Will definitely shop here again.
I was fed up wearing various pairs of old shoes, but they were so comfortable that I reckoned it wasn't worth spending money replacing them. Then I saw Spartoo's range and thought I'd take the plunge. Epic! At the touch of a button I bought a couple of high quality pairs of shoes at a price that didn't come close to matching their worth. They were delivered within a day or two and now In wearing shoes that feel like they've been well broken in but look brand new. Delighted with Spartoo's overall service.
I ordered a set of DM's as they were the cheapest I could find, from the ordering to the delivery and wearing two days later, the service I have received has been excellent.
Found the DM boots my daughter liked. They were special offer. Unfortunately I ordered the wrong ones but realised immediately and contacted spartoo who cancelled the order immediately. The right boots arrived the next day which was amazing. V impressed
I researched the crocs on the internet and found that spartoo had the best selection and were the best for value and with excellent postage and packaging
You're service was great.
Just like to say the service is fantastic and I will definently be shopping with spartoo again.Thanks again
Very pleased with this company and my purchase. The child's yukon crocs look great, chocolate brown with tan leather on the top of the foot.They fit well and best of all they arrived next day even though I ordered them well after 2pm. Thank you Spartoo!
Bought an item cheaper than anywhere else, upon receipt decided it wasn't for me and returned for a full an immediate refund. Can't fault the service and will certainly be adding spartoo to my favorites.
I would be happy to recommend this site to anyone as my experience was perfect.Fast delivery, great communication and a lovely pair of shoes well packed delivered quickly.Thank you
You should try this website - great choice and great value. You won't be disappointed with the service either. Quick delivery, free returns. Brilliant all round!!
Highly recoomend Spartoo. True to their promise my goods arrived in 3 days and the sandals were as described and i am pleased to bits with them. .Would certainly use this company again.
Ordered yesterday, delivered today. Most impressed with the service. Thank you.
Received the item in 2 days,exchanged the size with collect plus.The girl on the phone gave kindly precise instructions and with all being tracked I got it again soon.Easy peasy...
First time I have ordered from Spartoo and am not a frequent on-line shopper but it was excellent service, the shoes were despatched very promptly. Would definitely recommend them
they are very good company where you can buy quality shoes and clothes with good price and lot of options of how you can pay for your buying products without any hassle especially the option of 3 times payment and i never regret anything i bought from them.
Looked everywhere for Messi football shoes and found this website so happy I did as they was very quick with dispatch item arrived quick and will shop again
Ordered shoes and the information available was fantastic. As soon as I pressed the order button I received perfect communication all the way through to delivery of the item. Thank you :)
Purchased a pair of T.S.B.deck shoes in France quite a few years ago At a store in St.Tropez.because I had developed blisters on my feet and needed some really comfortable footwear.Tried T.S B.deck shoes and was so impressed with the comfort.Had so many comments on them.When they were passed there best tried to purchase some more when in France . I could not find them at the same store.have tried for a number of years when I decided to try again.Success I found them on Spartoo.The whole process was excellent from ordering to delivery. Well done.thank you.
I would definitely recommend spartoo.co.uk. They give superb customer service. They make shopping on the internet easy with their superb customer friendly experience.
I was really looking forward to getting my shoes but was very disappointed to find that they had some small minor blemishes which I believe must have happened in transit. This really took away from the very high and beautiful finish of the leather. I emailed my problem and was delighted with the very prompt and efficient response from Spartoo. I was given two very acceptable options, chose a credit refund (as I intend buying another product), and was immediately sent the appropriate label.
Ordered a pair of shoes and accidentally got sent the wrong size. Via site easily sorted a return at no cost to myself with the ability to track the package. Once delivered contacted quickly by the company via email and after an efficient phone call the correct item dispatched and arrived next day without issue. Overall a good experience except the minor sizing issue.
Ordered brand name sandals which turned up within a few days. Great price. Unfortunately, although the sandals were beautiful, they were too narrow so I had to send them back. I dropped the return box into my local Spar store and received a tracking receipt. From there I could see when the return was received in the depot and within hours I had an email confirming the return of my money. Faultless service. Well done Spartoo.
I ordered my Tommy Hilfiger shoes on the Tuesday and I was wearing them on the Thursday. Amazing! :) Such a good site, with loads of different brands, and usually at he cheapest price too. I defiantly recommend them!
Purchased a pair of men's Barracuda shoes for my husband. Unfortunately I had to return them due to fit. The website stated the size only in UK (not the EU equivalent). The shoes were exactly what he wanted but no use as too big, they did not have the size we required in stock so I retuned them (very customer friendly process) free and received my refund in 3 to 5 days. Very pleased with all the services but stock levels didn't allow me to re order. I would try again with them as the stock some brands that are hard to fin in UK. Prices about average but postage is free so that helps, and encourages shoppers I think.
Amazing service, would definitely be ordering from Spartoo again. Original order, brill, return brill, and replacement brill. Fantastic and hassle free.
I purchased a lovely pair of shoes from spartoo the brand was "poetic license" they are so unique. Before I ordered them I phoned customer services (I just needed to check out a couple of things regarding sizes) the lady I spoke to was polite and helpful. I ordered the shoes and they arrived within a couple of days (it would have been sooner but it was easter hoildays). I am really pleased with the purchase, the shoes are just what I had been looking for. I have my eye on a pair of sandals, I will definetly buy them from spartoo!!!
I ordered the Clarks freckle ice as they were cheaper than on the Clarks website. The service was great and the shoes were delivered quickly and easily. I would recommend them.
This is a great site the choice is wide and varied all the top brands Excellent site for viewing products and plenty of details Delivery is great easy returnsPrices are very competitive and plenty of options to pay for productI have purchased many shoes from this site and everything they advertise is correct in my experience
I've ordered from Spartoo.com twice now and both times delivery has been extremely quick especially considering its free and I've been really happy with both of my purchases. I would definitely recommend!
I'd been after a pair of Red Wing Muleskinners for ages. They were on my wishlist for months. I really wanted them, but the price was the killer! Browsing one evening, I saw them online at a totally great price. I had discovered Spartoo! The very boots I wanted and a sight cheaper than anywhere else. AND free next day delivery!! Unbelievable. I bought them there and then. My Spartoo experience could not have been better. Everything ran like clockwork. I really rate Spartoo. I'm telling everyone about them. Try them. You won't be disappointed.
I ordered my shoes on Tuesday and they arrived first thing Thursday morning! Fantastic! And they're absolutely gorgeous, they fit beautifully. Could not be happier!!
Was a bit unsure about buying off this site only as id never heard of them. The prices were good so thought id give it a try. i ordered my boots at 11am on the wednesday, recieved a tracking email and recieved the boots by 2pm on the thursday. would definitly recommend and use again. thank you
Purchased a couple of products from the excellent website. Good price. On delivery one pair of shoes were not to our liking so we used the free return option and received a credit note to use for another pair of shoes. Great customer service, and was kept up to date with each stage of order, delivery & return.