This is the second time I have ordered from Spartoo and on both occasions I have found the whole process very easy and straightforward.The order confirmation was virtually immediate and they keep you regularly updated as to the order status.When you then throw in the choice they have available, it is a winning website !
I recommend spartoo! the customer service is excellent! response very quickly! Thank You!
Very good website, photos and descriptions of the products. The postal arrangements were exactly as described with email updates on the whereabouts of my order. I would definitely recommend this company and will be buying more footwear from here very soon .....
I Have ordered from Spartoo a few times now, I love the choice and styles of the trainers. Quality is good.One of my orders was lost in the post, I told Spartoo only a few days after it was late. They chased it up and quickly found something was wrong, so sent me another pair and I got it promptly.
These trainers were cheaper than anywhere and delivered really quick. I have now shopped with them twice and the service and price has been excellent. I will use Spartoo again.
I had to return the shoes I ordered as I needed a size smaller and it was very convenient to use a local shop to return them to, rather than go to the post office. I am currently waiting for the right pair, but they were shipped from spartoo already and I liked being given updates at every stage.
Thank you for keeping me informed about my order all through the process-very helpful. I really wanted these shoes & nowhere else stocked then anymore,so I was so pleased when I found them with you! I love them!
Have just ordered again with Spartoo they are so helpful and efficient!! Would highly recommend them not only for the fabulous selection of footwear but for great customer service!!
Was able to filter down to what I was looking for really easily. Had plenty of choices and the delivery was quick too. This is the second time I have used this site when looking for something with only a general idea of what I wanted and been happy with my new footwear each time.
Having searched the high street for a pair of brown high heeled loafers I eventually realised that the retail stores did not match the quality that I expected. I viewed several online sites until I came across this one. Instantly I fell in love with the Oliver loafers advertised.Once I'd purchased the product, I was pleased to be kept up to date via emails as to when my purchase was dispatched & expected to arrive.I would certainly recommend it to anyone!
I was looking specifically for Camper loafers and the Spartoo website had by far the best selection to choose from.. their prices are very competitive and it was easy to place an order. Although they state the order will be dispatched in 6 days, the shoes arrived in half the time. Excellent service!
I received my order which I was happy with overall, but I just had an issue with the laces in the shoes I was sent. I emailed Spartoo and promptly received an answer from Adriana in customer services who resolved my query in a professional and efficient manner. I wouldn't hesitate to purchase from this company again based on my first experience.
From the moment i clicked "buy" the customer service i received was excellent,i have in the past had bad experience with internet sales , my faith iis restored,thank you.
First time I have ordered. No issues whatsoever. Goods as described on the website. Selected UPS delivery due to previous comments re Yodal. Tracking available via UPS who delivered exactly on time. I will certainly use the company again.
my shoes very lovely and it makes a big difference when u want an expensive pair of shoes u cant afford but are able to pay for them in three monthly instalments. excellent.
I had never heard of Spartoo before and discovered the site while searching for shoes in the awkward size of 3 and a half. Spartoo have a great selection of footwear and I am thrilled with my sandals which they supplied in a three and a half and which fit perfectly and were delivered in less than a week. They also kept me very well informed about my order - e-mailing me to confirm the order and then again to inform me that the order had been shipped. I am extremely happy with the service I have received from Spartoo and would not hesitate to buy from them again.
Try this website for fabulous fashion and wonderful shoes selection. Bought a Desigual bag as a present as mine was admired and tracked another down on Spartoo a terrific discovery.
Ordered Sunday evening arrived Friday within the six day delivery time stated on the website. If you need an item quicker I suggest you use the express delivery option. I got a pair of high quality shoes at an excellent price. Will definitely use Spartoo again.
From the moment of placing an order till the delivery and post-sales client care - Spartoo provided exceptional level of customer service. I am very pleased with my purchase - photos on the website match in 100% the actual product received.
Didn't even have to wait to track the order. Parcel was with me within a couple of days. I'm well happy with the shoes I ordered. Thanks Spartoo, I will definitely buy from this seller again.
Never used Spartoo before, but I definitely will again. I bought 3 pairs of shoes - they arrived fairly quickly and the "free returns" policy is always a bonus (just in case!)
I was trying to get hold of some boots that were not made anymore as I wanted to replace a much loved pair I have worn to death. Several other online shoe shops listed that they had them in stock, only to tell me once I had placed the order, that they actually had none left. This did not happen with Spartoo. Their stock lists are actually accurate. I called to make sure they had them and the lady who answered the phone was very cheerful and helpful. It was a pleasure dealing with her. The boots arrived within the timeframe promised and are exactly what I wanted. Very, very happy
I bought some Converse One Stars really cheap in the sale. They were too small so I returned them for free, printing a returns label off their website. I received a bigger pair within a few days!
Ordered 2 pairs of shoes on a Saturday and was wearing them on Wednesday.They were perfectly packaged. Great service. Will be using this site again, they have an excellent range of goods to choose from.
Really good that you can track the item, was a little sceptical that I would receive item on the date stated, but I was wrong. Very pleased with service and delivery.
I have ordered a few items now from Spartoo and have had no problems at all. Love the fact that you can spread payments over three months for many items. Have also found some shoes on Spartoo that I couldn't find anywhere else. Would definately use this company again.
I'm always impressed by the quantity of shoes, styles and prices. Spartoo keeps me up to minute on every step of the way between order and arriving at my door. The return process is easy.
I ordered through Spartoo some Nike traiers for my husband. The website is great and really easy to use. They have a great range! After placing my order I have had regular email updates and am really happy. I will definitely use again!
Thank you for my amazing new Asics trainers. I'd searched everywhere online for my size but to no avail. I stumbled across your website- don't know how- and sure enough I found my size!! Your confirmation of order and dispatch emails were prompt and accurate and read very friendly and personal. My trainers arrived as said within two working days. Look forward to doing business in future.
Love to order through Spartoo, they have the whole range for the brands. Especially the expensive one like Pataugas,it's nice to find everything without going out....The delivery is fast and free, good customer service and you can collect loyalty points! Amazing!
I saw the extra 10% code on the Martin Lewis e-mail for Spartoo and as I can't resist Converse I decided to treat myself to a pair. They arrived quickly without fuss. Would recommend using in future.
Very informative every step of the way, very impressed and very fast delivery, really pleased with my boots, haven't had them off my feet, they're ace and go with everything!
Delivered on time, will recommend Spartoo to all my friends, the best boots ever made: Camel Active, my last boots have lasted 12 years and still look good, hope my new boots last as long as the old!
No problems whatsoever. Absolutely fantastic service and my new Converse are amazing. I'm one very happy Converse shod customer! As Arnie was fond of saying: "I'LL BE BACK!"
I ordered two pairs of shoes. They were quick to arrive and where beautiful shoes but unfortunately neither pair fitted me very well. Usually this situation results in frustration with extra costs and hassle returning the order, but SPARTOO made it so easy and refunded my money within just a few days. I am now brousing the website with a view to ordering again! A very switched-on and customer friendly company. I wouldn't hesitate to recommend them (just check your shoe size properly first!).
Great site, easy to navigate, the process from start to finish is very slick, the shoes arrived perfectly as expected and in good time and although we had reason to return one pair, the returns process was as just as slick, we wouldn't hesitate to use the site again.
I was after two pairs of Timberland's. Spartoo had them £40 each cheaper than anywhere else on the web. Was dubious how they could be so cheap but took the plunge and ordered them. They turned up yesterday and I'm pleased to say they're real and were an absolute bargain. Will definitely be using Spartoo again. Keep up the good work guys :)
There was an offer on Converse shoes. Plus I had an extra 10% off code. What's not to like? The only tricky bit was choosing what shoes to pick. I only ordered them yesterday so still waiting for them to arrive but I have every confidence that they will.
Spartoo are well worth taking a look at. They provide a fantastic service and their prices are excellent. Speedy delivery and excellent customer service. Would definitely be my first choice to go to again. Highly recommended.
I'd always wanted go shop at Spartoo!. When an opportunity arose to for me to buy my dream shoe, it was such an easy process and when I wanted to return the shoes it wasn't a hassle at all. I am a happy shopper @ Spartoo.
Spartoo, what an excellent company. Delivered well within time stated and when a request for the item bought to be returned, immediately this was arranged.Currently I know of no other company who have a Customer Service Dept so efficient.Would I buy from Spartoo again, you bet. Keep up the good work Spartoo.
I've made several purchases with Spartoo and I've never had any issues. I love that they do free postage, and do a great amount of different products by great brands.
I received my goods as promised and at a very reasonable price. Unfortunately the item was unsuitable and had to be returned - however their returns policy is excellent! Returning the item was convenient, and the company kept in touch with me every step of the way, the money was back in my account the following day! Thank you for this service, I was most impressed!
A very easy to use website with wide variety of choice and excellent prices. Goods came packaged very well. Would definitely recommend to family and friends and will certainly use site again.
I have used quite a few reputable on-line companies - John Lewis, Zara, M&S, Made, H&M, Monsoon, Amazon, ASOS, Achica, Not on the Highstreet etc. Some are more adept than others working via the internet but head and shoulders above them all has been my experience with Spartoo. It was only because they had a pair of 'Camper' shoes at the most competitive price that I used them at all. They will now be my first point of reference when shopping in the future.
I needed to change a pair of shoes that were a Christmas present and they had to be changed twice before getting the size right. I found the staff to be extremely helpful and each return was at no cost to myself. Top quality service!
I ordered a pair of Converse sneakers at a great price- a price which was unmatched elsewhere- a total bargain! I would recommend Spartoo, its definitely NOT a dodgy website because the product I received was exactly how it looked on the website. So, if you are thinking of buying from Spartoo, I would say go for it!!
Excellent service from a company new to me. Very satisfying that they do what they said. Delivered on the day they said and what appears to be quality merchandise. Would definitely recommend to others.
I ordered a pair of slim flip flops for my daughters skinny feet, for her birthday last week, and she is going to Egypt in a couple of weeks.To be honest I don't usually order from companies I have never heard of, but this crowd, kept me up to date every step of the way with e mails, the emails were really friendly as well, they didn't feel impersonal and computerised. Delivery was quick as well, and they fitted a treat, saved me a few quid as well, as they were the cheapest for Havaianas slim fits on the internet, and no postage charge! Anyway, if you need footwear, recommend you check out these guys!
A great choice of products at very competitive prices and availability. Free and fast delivery. The website is easy to use and I had constant email updates throughout my order.
Prompt response to all questions, delivery turned up earlier than expected even before I could track the package! Excellent service, product exactly as described , only place I could find the trainers I've been looking for for months! Highly recommended!
Well I was very impressed with the price therefore was a little apprehensive that everything would go so smoothly, they proved me wrong, received delivery in time estimated and very happy with product received. Thank you.
Product received exactly as shown. Efficient service, kept informed throughout the process via email. Goods delivered in good time & well packaged. Competitive price. Highly recommended.
This company are just wonderful, best shoe shop ever and I truly mean that. Helpful, quick delivery, very helpful and friendly staff - the choice of boots and shoes is just to die for and all wonderful quality. You won't regret using this shop. Trust me.
I wanted to replace a pair of TBS boat shoes I'd bought in France a while ago. I have never seen them in U.K. shops and have searched for them when abroad on holiday, with no luck. Spartoo had a good selection of the very style and at a good price and delivered to my door within days. I'm very happy.
I am so glad I stumbled on SPARTOO. I purchased the most gorgeous Missoni shoes and was so glad that I was able to pay in three instalments, as it allows you to spread the cost when purchasing expensive items. The shoes arrived really quickly and I am so happy with my purchase. I can't wait for summer to where my Missoni sandals:) I do not usually leave feedback, and I order from many online companies, but felt I had to definitely rate this company as its got so much choice and I found the whole process really easy.
Ordered a pair of shoes and was told that it would take approx. 5 working days to be delivered. The item was delivered in 2. Can4t complain about that, can you?! As for the product, they are as I expected: exceptional quality.
I ordered my shoes for a special event and due to the bad weather I didn't think I would get them but they arrived promptly. Unfortunately they were too big BUT checked and followed easy details, packed back in box, ran to the end of my road and left them at the collection point at my local shop! Had no idea it would be that easy. Received email confirming drop off and within two days received email saying new size was on way. They arrived today in plenty of time for my event. Really pleased!
Ordered some new sneaks for a gig I'm going to and they came on time. Great price. 100% going to tell me pals about this site. In the words of Paolo "10 outta 10". Deffo using this site for my orders as of now! Thanks team Spartoo!
A good site which I found by chance when looking for the Rieker brand. A large selection of brands and competetive pricing. Definitely worth a look before purchasing elsewhere. Free postage which is always something I look for and quick delivery with tracking. I am very happy with the service I received and also with the boots I ordered. I will definitely use this site again.
I don't usually write reviews (this is my first) but I feel I owe it to these guys. Very decent priced, good delivery, job done. Exactly what I wanted, I'll be back here the next time I want to purchase some footwear. Thanks again.
My wife wanted a particular pair of Ugg boots in size five and a half. We quickly discovered that they were rare and every supplier we could think of were stocked out. When we googled them Spartoo was the only supplier we found who had them in stock. As we had never heard of Spartoo we ordered with a fair amount of trepidation. We needn't have worried, the boots came within 4 days, the price was competetive and the service was as good as I've experienced anywhere. First Class!!!
I can not fault Spartoo with their web site, choice of shoes, contact and delivery which was free and my shoes arrived four days after I ordered them. The free returns policy will not be needed which does not surprise me as Timberland are extremely well made shoes. So if you if you find what you want on Spartoo do not hesitate to order from them, you will not be disappointed!!!
I have, in the past, been very hesitant in buying footwear via the internet so this, to me, was a gamble. However, all went well. Easy to order - good attention - good price deal - good on time delivery - good quality and comfortable boots. Thank you.
Really impressed with the level of service I received from Spartoo. I was kept fully informed every step of the way. I also liked the multiple delivery options. If you didn't want free delivery with Yodel it was inly £2 extra to have your parcel delivered by UPS. Unfortunately the boots I ordered were too small so were returned on a Saturday and I had notification of the return and full refund details the following Monday. I would recommend Spartoo to anyone.
I needed to send my boots back and exchange them for a different size and the service I received was fantastic. So easy to return the boots and my new ones are on their way just a few days later. I would definitely recommentd Spartoo and will be using them again.
I ordered a pair of boots which I could not find anywhere and after a Google search I found them on Spartoo. Having never heard of this site, I did have my reservations about buying, however I ordered anyway and have not been disappointed! Customer service is excellent with frequent correspondance through emails and the ability to track the item I ordered. Unfortunately the boots are too big so I will be returning them, but in terms of service, price and delivery, Spartoo is second to none!
They keep me fully informed throughout the whole order process. Ordering was easy due to the website being very user friendly. I was very happy with the prices.
Wanted a pair for some time, Spartoo were a good £20+ cheaper for the black ones I purchased. I love the boots? comfortable from the first time I put them on - great heel height for work. Going to look for them in a different colour. A Good Communication from Spartoo, allowed me to track the parcel, well packaged to prevent damage to the goods. Definitely reccommend!
After finding what I was looking for at a great price with the offer code provided online, I proceeded to purchase. The following day. After reading a review of the boots I was buying, it was suggested I purchased a size smaller. A quick call to Spartoo, and with the help of a fantastic young lady I got the order changed to a smaller size in a matter of seconds. From then on I could track the delivery process via UPS. Perfect boots, perfect service. Thanks very much Spartoo.
I was a bit doubtful to order as I have never heard of them, but I had no choice as Spartoo was the only company that had the boots in the size I needed so I ordered as I could pay via Paypal and be covered. The boots turned up on time, hassle free shopping, brilliant, would highly recommend!
Great site, easy to use with a good choice of shipping. Great choice of brands and found what I wanted. I was updated about my delivery and my order arrived when they said it would. Very pleased and I will use again! Thanks
Wide range of footwear at affordable prices and free shipping, although this was my first order no problem when it came to shipping quick and efficient!
Ordered a luggage bag from Spartoo and mistakenly ordered 2, contacted customer service and the matter was handled brilliantly, duplicate cancelled and original order dispatched the next day - excellent service!
You really must try Spartoo, I recently bought shoes from the site and I was so pleased with them I now have ordered some lovely boots can't wait for them to arrive. Do have a look they have an amazing choice.
Used Spartoo for the first time,they have a great selection of boots. My order arrived on the sixth day after placing it as they promised it would, great service and I would definitely recommend them.
The boots I purchased were different to anything I had seen in the shops. They were in the sale so very reasonable. The website was easy to use and to buy was a painless experience. My boots arrived within 7 days as promised and not only look great but are very comfortable. I would highly recommend Spartoo.
I have so far twice had to deal with customer service at Spartoo: once because I accidentally ordered a wrong size, and then when the right size did arrive, it turned out not to fit and that I needed another size anyway! Throughout the customer service and procedures have been excellent: many thanks and I will definitely be buying from you again!
Just when I thought I wouldn't find the boots I wanted, and at a good price, and customer service help was great. What more could you ask for?
Received goods on the Monday, unfortunately they did not fit. I requested return label Tuesday, took to designated place for pick up Thursday and goods were picked up monies credited back to my account by Friday. Now that is what a call excellent hassle free service and will use again for sure!
Bought these Skechers Tone-ups for my daughter her third pair. Yours was the only web site that had any. Arrived quickly and boots are perfect. A very happy daughter!
I'm always wary when buying over the internet and I must admit that the remarkably good price did enhance my fears! However, My concerns were unfounded as my boots arrived promptly, well packaged and are the authentic Dr Martens I was hoping for. As Spartoo offers excellent service and superb value, I will definitely be buying from them again.
I have bought 3 pairs of Camper boots from you and each time the delivery has been fast and hassle free. The boots have been fantastic and communications great. Very helpful on phone. I will definItely be using again in the future and have recommended to friends. Keep up the good work.
I've only been using Spartoo for a couple of years now and I can easily say Spartoo are at the top of the game all-round. Wider choice than most and easy returns [if product sent back in original condition]. Over the phone you don't wait ages before talking to their CS rep [they are v helpful btw] and their sales are fantastic so I'd definitely rec them to a friend.
Ordered ugg boots from Spartoo as they were the cheapest. A Christmas gift for the Mrs. However, they were a size too small. Sent back and reordered next size up. No quibbles, perfect service so far. Just waiting for boots to turn up which I have been emailed are on the way. Great service, I would defo use Spartoo again if the price is right. Which I'm sure would be very low compared to other retailers, Thanks spartoo.
I adore Spartoo footwear. So many exciting styles ,the description is just as described, informative, delivery is prompt, returns are made easy, 3 installments, means I can afford to purchase my favourite styles and named brands. Very happy.
Good service, and I am very pleased with my new shoes. I have tried a few pairs from Spartoo, and returned them with no trouble, getting efficient refunds, just because they weren't what I wanted. It is a very easy service to use.
Buying shoes online without trying first has to be risky as the fit of shoes for a given size can vary so much, but the returns system worked well. Very satisfied.
Ordered a pair of boots for my wife which were unfortunately the wrong size. I had given up hope of getting a replacement pair in time for Christmas but the customer service advisor went out of her way to ensure that Christmas was saved, despatching another pair by expedited courrier service. Brilliant service.
I've received my new Sorel Caribou's in the alloted amount of time, and Spartoo was fabulous about giving me the best price possible, and answering all my questions! I'd use them again.
Great! I found a pair of Clarks' boots that had been discontinued. Delivery was perfect. Able to deliver to a work address which was handy and because I have never heard of Spartoo before now I was reassured by being able to use Paypal to pay for my purchase, which avoided giving my bank details out when I had my reservations. But I needn't have as my perfectly lovely pair of boots came as ordered and the packing, delivery and internet experience were impeccable!
Bought a pair of Converse for my son's birthday - I'd left it a bit late so was a little worried that they may not arrive in time, but they arrived a little earlier than expected! Very easy to track the order too, I'll definitely use them again
I ordered a pair of Converse (at an excellent price) as part of my granddaughter's Christmas only to discover her parents had bought a pair exactly the same. I called Spartoo and Adriana was so helpful, explained the return process and even emailed the return form to me. I ordered a different pair and within minutes could see that the order had been marked for despatch. Have recommended Spartoo to friends and family. This is how online stores should be. 5*
I live in Singapore and found it difficult to register as a new customer. After calling customer care they assisted me without any bother what so ever. Thanks for making this easy!
I bought a pair of boots from Spartoo which were to small. I telephoned Spartoo and had no trpuble getting through, I spoke to a woman in customer service who could not do enough for me, she sent me a reurn slip by email, then I purchased another pair the next size up. My new boots arrived on the exact date quoted by customer service. I would recommend this company to anyone. They are superb.
Brilliant service and communication, delivery as promised. Although I have not worn these boots yet, as soon as I put my feet in them I knew they would be wonderful. Am going to Northern Norway to (hopefully) see Northern Lights in March and having read dozens of reviews just know these boots will keep my feet toasty and warm. Thank you Spartoo x
Thank you for the service you provided kept up to date with my order the tracking system was to perfection Well Done another Safe Site added to my list. Wishing You All A Merry Christmas And Happy New Year!
Original shoes were too large and thus they were sent back with labels printed via email and returned through Post Office. No problems, new ones arrived a few days later and are fine. Many thanks, really good service. Would happily recommend you! Thanks!
My order arrived very quickly indeed and I was kept informed of it's progress at every step until it arrived, very pleased with what we bought and will certainly order again.
I ordered two pairs of beautiful shoes but, sadly, they were too small for my wide feet and I, reluctantly, had to return them... I used my local collection point but was told that driver had already just collected items from them. However, I was astonished the following morning to receive an email advising that the shoes had been received, refund approved and passed on for processing. A few minutes later I was notified that the refund had been credited to my account. Unbelievably, wonderful service, thank you so much, Spartoo.
Spartoo had such good descriptions, such informative customer reviews and such realistic contextual photographs. Photographs of models wearing the boots.I actually took the plunge and ordered some after a few hours researching whittling down the vast array of styles and prices.The boots arrived as promised and they are a perfect fit, warm, cosy, stylish and exactly what I wanted. I will definitively be shopping at Spartoo again - as the returns makes it easy to take a chance, and buy a few pairs. I love my boots, I love Spartoo.